10 Essential IT Metrics and KPIs
Use these metrics to communicate IT cost and value in terms the business understands. Download the Guide.
These metrics are endorsed by the TBM Council and geared to help you:
- Measure and communicate IT cost and value in terms the business understands
- Quantify the value of technology and build confidence in IT performance
- Build better relationships with your business unit partners
- Increase the strategic impact of IT
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